Submit a complaint and get your issue resolved. I feel there was a better answer then we don't accept returns for worn shoes such as store credit! Maxx in the U.K., Ireland, Germany, Poland, Austria, the Netherlands, and Australia, as well as Homesense in the U.K. and Ireland, and TJ Maxx Customer Service. An investor information packet includes the most current annual report, 10-K (including complete audited financial statements), 10-Q, and quarterly earnings release. This complaint was posted by a verified customer. To find out more information, you can also read our previous posts on whether or not TJ Maxx sells suits, TJ Maxx returns, and if TJ Maxx sells fake brands. We use cookies to ensure that we give you the best experience on our website. I have purchased pet toys, children's books, a ring, purses, and other items, all of which have been in very good condition. Marques is also the head writer and founder of QuerySprout.com. Elon Musk, who bought Twitter in October, said the likely time to put in place a new person to take over the day-to-day management of the social-media platform could be toward the end of 2023. Return my purchase. Can I use my TJ Maxx credit card at Walmart? The phone number for the TJ Maxx corporate offices is 1 (800) 926-6299. Please log in again. While our business was negatively impacted by the COVID-19 global pandemic, including numerous temporary store closures and government-mandated shopping restrictions, we maintained an unwavering focus on the execution Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or . Tap the More. Our new SM is now Ron, who just recently came. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Thank you for your understanding. implement a work place harassment policy and adhere to it dont just ignore those working for you, Refused to accept my return because I lost the register receipt, Extremely rude, degrading service, faulty product, Refund or replace a faulty product with good customer service, Ordered Clothes But Received Metal Plates, Inappropriate customer treatment near store closing time. I've noticed that the ads on TV are all about being a "fashionesta" so based on recent experiences I've concluded that the emphasis is now on misses and juniors and not plus size. Further, if your problem concerns your TJ Maxx credit cards, you should also make sure that youre calling the correct number for your card. of our off-price business model. The store was out of big plastic bags and only had small bags. The purpose of this site is supply you with their phone number and address as well as share your thoughts about TJ Maxx. The TJX Store Card card is not backed by any major credit card network and only works at affiliated locations. Primary Contact Richard Haus Assistant Vice President Customer Service 770 Cochituate Road Framingham, MA 01701 [email protected] Secondary Contact Robert Borek Vice President Operations 770 Cochituate Road Framingham, MA 01701 [email protected] Jennifer did not ask her to and this was very belittling and uncalled for and a professional. Also, if youre having problems with your TJ Maxx credit card, you should make sure that youre calling the correct number for your credit card. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense. This site is an employee self-service portal. I bought several items for my out of town niece. I used this luggage one time on a trip I took on February 9, 2023. T.J. Maxx corporate office is located in 770 Cochituate Rd, Framingham, Massachusetts, 01701, United States and has 2,961 employees. However, note that there are different numbers for customer service for in-store issues and online shopping. Doubt I'll shop there again with a bad taste in my mouth. My managers are prejudice, rude, demeaning, and absolutely heartless. The manager came over and rudely said it wasn't her problem and that I had to go to Nanuet to have them fix it. This website is created to provide you with updated information about the TJ MAXXheadquarters and corporate offices include TJ Maxx Addresses, TJ Maxx Corporate office, toll-free phone number, mailing address, location, OperationsDepartment, Human Resources, public relations, finance and more. For in-store issues, you can call 1-800-926-6299 and for problems with online orders, the number is 1-833-888-0776. Marques Thomas graduated with a MBA in 2011. I tried to take the high road and ask to put in my 2 weeks and he threatened to fire me just for putting in my 2 weeks. Submit a complaint and get your issue resolved. The TJ Maxx corporate offices are located in North Andover, Massachusetts. Our mission is to deliver great value to our customers every day. Overview. TJ Maxx doesnt just take customer concerns seriously, they have several ways to resolve all of your customer problems. amazing how ignorant ppl in these management positions are If youve encountered a problem at TJ Maxx stores or while shopping online, you probably want to know how to make complaints. I have never bought a new purse in my life. Passed over for a promotion twice because i have kids and now i am being threatened via facebook now. Therefore, you cannot return something from TJ Maxx at stores like HomeGoods and Sierra Trading Post. Customer Service can be contacted by phone at 800-729-5438 or by visiting TJ Maxxs website at www.tjmaxx.com. Get Contact Info. dont worry i am not a sue happy person*** The TJX Companies, Inc. Names John Klinger Chief Financial Officer. Days are not floating. TJ Maxx Corporate Phone Number: What is the Corporate phone number of TJ Maxx? TJ MAXX Mail Address What is TJ Maxx Mail Address? T.J. Maxx: (800) 926-6299. . MANAGEMENT ONLY CARES ABOUT MANAGERS!! We believe that we operate one of the most flexible business models in the world. Contact the number below based on your card type: TJX Rewards Credit Card: 1-800-952-6133. Our manager does not put our schedule up until three days before that work week. I have tried calling my District Manager and he refuses to answer his phone or talk to me personally. Box. Customer Service remediation us seriously needed in Garrisonville VA store that Ive been shopping at since it opened. Name* Email* Phone Brand* Type of Inquiry* Message*. Product shipment, payment, communication, billing, and any kind of service-related complaint about T.J. Maxx can be filed via the specific T.J. Maxx complaint section. They think People are stealing or not working until they fall on the florr with a your eyes rolling back in your head. Your email address will not be published. You can use the online contact form on the TJ Maxx website, or you can call the company customer service line. People of color have human rights too; you do not need to treat them like slaves; slavery is over!! This review was chosen algorithmically as the most valued customer feedback. Your answer will be posted publicly. If 4 weeks have passed since submitting your application, please call Synchrony Bank at 877-890-3150. Hours of Operation: Mon Fri: 9 AM 6 PM EST. No, you cannot use your TJX Store Card card everywhere you want, as you can only use it for purchases at TJ Maxx brands. Over our more than four decades as a Company, we have generally delivered steady sales and earnings growth through many retail and economic We are committed to making a positive, sustainable impact on the world in which we live and conduct business. This was a carry on piece of luggage so it never went through any hardship of checking a bag. I took them back after locating the receipt on 8/31 and was told that "if I wore them" they could not be returned. While not all the kitchen items in the stores are flimsy and liable to break, their most inexpensive items don't last. a day in one alert and reduce the number of emails, but will also affect the timeliness of the notification of each filing. Im done. I am also currently in the United States Armed Forces. They shut down the store at 7pm but still kept the workers. Now it's easier than ever to access your earned Rewards Certificates digitally, manage your TJX Rewards credit card account on-the-go, and redeem your re Customer response. The headquarters and the Corporate office of TJ MAXX is located at 770 Cochituate Road, Framingham, MA 01701 USA, the United States of America. A blue tag, on the other hand, means the item has another piece that goes with it. Nanuet is 2 hours away. What credit score do you need for TJ Maxx credit card? I never get hours, I only work four hour shifts one day a week and apart from that I was asked to clean the disgusting restrooms. The Synchrony Bank Privacy Policy governs the use of the TJX Rewards credit card. Around 11 AM a sewage pipe busted in the store. Open Photos. Online Order Number: [protected] Store Credit in the amount of $85 since the card that I have is not useable. We believe these characteristics of our business will continue to be our winning retail formula in the future. Please follow the latest updates of TJ Maxx. Use our contact form and we'll respond via email. I purchased LUCAS luggage fromTJMAXX on February 8, 2023. This is ridiculous. I had to spend another 5 minutes. I have always been a shopaholic. Additionally, you can contact TJ Maxx for any complaints or questions on social media: TJ Maxx and Marshalls are both owned by the TJX group of companies. Online contact page. I have never in my life heard or worked for a company as bad as TJ MAXX, one of the worst companies to work for. We entered the store about 9:05 pm, well aware that 9:30 was store closing. Desired outcome: Address:Live Enterprises Corporation 222 East 34th Street Suite 1205 New York NY 10016 . T.J. Maxx reviews first appeared on Complaints Board on Jan 30, 2007. Like most store cards, the TJ Maxx credit card comes with a high interest rate. Framingham, MA 01701 USA. When my husband washed it prior to it's first use (mind you he did so gently and carefully) a piece of the porcelain chipped off of the mug. Desired outcome: Save my name, email, and website in this browser for the next time I comment. Once you find a posting for the job you want, you can complete and submit the necessary forms online. The TJX Companies, Inc. T.J. Maxx Employee Directory . If you don't believe me, I encourage you to watch your security camera video. ComplaintsBoard.com is a leading complaint resolution website on the Internet. The manufacturer wants supposedly "$5.00" before speaking to a customer service rep. lawyers are contacting these People and trying to extort them for $500 dollars to recover costs. This incident happened on Saturday, 8/13/22 around 9:20 pm. What Are Some Common Types of Complaints at TJ Maxx. Framingham, Massachusetts, United States View. 2 tjx.com; bobstores.com; 5+ 508390XXXX; 702643XXXX; 704587XXXX; 508390XXXX; 508390XXXX; 508390XXXX; Mary Mattheos . Store credit is issued after T.J. What are flossy shoes made of? I am so disgusted with your cheap product. To find out more, you can also read our posts on whether or not TJ Maxx sells suits, TJ Maxxs return policy, and if TJ Maxx sells fake brands. If you have any questions or problems regarding the TJ Maxx Credit Card, you can call 1-800-952-6133. Situations like this are a lawsuit waiting to happen. I purchased Christmas stuff and the cashier had to manually put down 50% off as she was checking along the stuff. Save my name, email, and website in this browser for the next time I comment. Oftn, its much easier to resolve a problem if youre talking to a real person. TJ Maxx tries to please their customers. I lost the receipt in my travels to her. my daughter in law as of this morning quit working at your facility here in north las vegas, there were two young men 18-20 working with her and there goal in life was to make her life hell and your people did nothing about it. [protected] 2023 The TJX Companies, Inc. All rights reserved. Talk Radio News is a team dedicated to consumers. If you have any problems with an online order, you can call 1-833-888-0776. The cashier did not even greet me when I was checking out. According to the TJ Maxx website, the retailer sources inventory from a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season. Discount stores, on the other hand. Corporate Phone Number: 1-508-390-1000. Is this your company? Write A Review For TJ Maxx Corporate Headquarters, J C Penney Corporation, Inc Corporate Office. The TJX Companies, Inc.Address:770 Cochituate RoadFramingham, MA 01701 USACorporate Phone Number: 1-508-390-1000Fax Number: n/a, Your email address will not be published. There are NO SIGNS in the stores, on the register receipt or at their websites giving customers notice. They are good on Paid Holidays even you are just working part time. T.J. Maxx has an average consumer rating of 2 stars from 463 reviews. within the last year I have been very disappointed in the selection of plus size clothing. If you have a problem at a TJ Maxx store, you can contact customer service by phone or through their online contact form in 2022. Claim it and get a lot of features. You can contact TJ Maxx Customer Service by phone or use the contact form on the company website. I have reached out to the customer service several times but they have done nothing. 5 free lookups per month. More on this when I get to prenonsel stuff. In fiscal 2022, we sourced merchandise globally from a universe of approximately 21,000 vendors and more than 100 countries. She did not even double bagged for the stuff. You can shop amazing styles & savings anywhere, anytime! TJ Maxx offers 24 hour delivery for orders placed online. The TJX group of companies owns both TJ Max x and Marshalls. The TJX Companies, Inc. The TJX Companies, Inc. Give me store credit. Careers Apply Online Employment and Income Verification Website: cccverify.com TJX Rewards Credit Card TJX Rewards Credit Card: 1-800-952-6133 TJX Rewards Platinum MasterCard : 1-877-890-3150 They make you slave away for the pittance we are paid. This is also true of all online purchases. If you want to turn in your application in person, download, print and fill out the paperwork before taking it to your preferred store. Brought the items to return and the refused with out the register receipt. (all You Need To Know). , ASHLEY BY 26 INTERNATIONAL Long Shacket With Tie Waist, and UNDER ARMOUR Rival Fleece Mesh Hoodie that cost me a total of $110.74 but I received metal plates. Read More Contact Who is T.J. Maxx Headquarters 770 Cochituate Rd, Framingham, Massachusetts, 01701, United States Phone Number (703) 689-2503 Website www.tjmaxx.com Revenue $92.4M Please we need help at 693 in Delaware .I hope the CEO or the vice president of thus company will help us. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with T.J. Maxx Customer Service. Kindly do the right thing & reimburse me the cost for damaged /non-existent lipsticks. I left the boots and walked out. Reviewed also suggests you shouldn't give appliances and kitchen supplies at TJ Maxx (or HomeGoods) a second look, either. Its Amazon or target for me. On September 8, 2022 I ordered ROCKPORT Suede Comfort Waterproof Boots If youre upset about an issue at a TJ Maxx store, you can try and talk to a TJ Maxx supervisor there who may be able to help you. This will surely increase the credibility of your complaint. T.J. Maxx, for instance, is currently stocking an array of in-season Gucci, Fendi, Yves Saint Laurent, and Balenciaga bags for several hundred dollars less than other retailers. The most common T.J. Maxx email format is [first_initial] [last] (ex. 2-4 weeks after reviewing your application. Career & Education - Company, University, & College Before he took reins of the company as CEO, Herrman became Director in 2015 and President in 2011 at The TJX Companies, Inc. Said trash behind the counter was full. All Associates Worldwide. Please, don't waste my time anymore. Anyways no one appreciates the employees and the treat them like crap I'm currently in the process of sueing the store and my manager and lost wages so I encourage any one else who's been wronged by this company to do the same- sincerely yours bite me tjmaxx. customer preferences. But so is almost no management. Your distric 4108 is by far the worst you have it has a distric manager who doesnt seem to care about its managers,they have lost 3 managers in the last 8 months,one of witch they transfered back into the distric just to fire her ,this was a good store manager and they let her go,i was with the company for 14 years never been in trouble and was let go. I'm complaining about management at Tj Maxx in Queens N.Y. Atlas mall 11385. I purchased a pair of Tommy Bahama shoes on 8/21/22. 11/16/22 - 7:35 AM EST. we are paper craft factory from china ,any paper packaging or paper craft need don't hesitate to contact lily for quote my email :ximili@buywchina.com,website:http://www.buywchina.com. Online. One option to try would be to navigate to the https://tjx.syf.com/ and sign in and see if they offer a QFX option, this is downloadable to file that is used to import transactions into Quicken. The rubber seam at the bottom is coming apart. Your AIN can be found on your paystub or on the back of your Associate Discount card. Since I didn't have the original receipt I was issued a store credit in the form of a gift card which was understandable. Required fields are marked *. People cannot afford to take clothes home and then at the rate of $4.00 per gallon of gas return what does not fit. Then, this article is for you. If you have any problems with an online order, you can call 1-833-888-0776. I just want to return and get my refund. They have to make their own product line and thats what they need to set up in the SWEAT SHOPS in the Islands and Chinese areas. I purchased LUCAS luggage fromTJMAXX on February 8, 2023. Signing up for the End-of-Day option will provide all SEC filings during If you talk to a supervisor at the store about your problems, they may be able to help you. : I was asked if I needed any assistance by at least 4 employees throughout the store. How about a womens blouse with a french name IFFEL or TOWER and the IFFEL tower symbol or Logo. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of T.J. Maxx. Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. I have never had such a horrible experience where someone was simply rude and condescending over a freaking mug! You choose to be polictical, you loose half of your clientele. I heard it was a liability issue. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. This was on December 1st the 26 Mile and Van [censored] store in Shelby Township between 11:30 a.m. and noon. Create Account. However, it is possible to return purchased items to the store you originally bought them from. Is this your company? Our team verified all the information we provide in this article. If the first step doesnt work, then you can contact TJ Maxx Customer Service and there are a few different ways to do this. 2023 T.J.Maxx I have shopped TJ Maxx for years. I explained this to the cashier doing returns, she called over a supervisor and this woman told me she would not be able to take it back because I broke it. Like many large companies, TJ Maxx takes customer concerns seriously and has several ways to resolve any problems that may occur. Hello, I just left your Elizabeth City North Carolina store. I would like to compliment the manager(s) and employees at the Hammer Lane TJMaxx in Stockton, CA. Create an Account. For more information on TJ Maxx complaints and how to get help for your problems, read on for all the details below! The interviews are brief and generally only take between 20 and 30 minutes to complete. The TJX Companies, Inc. trades on the New York Stock Exchange (NYSE) under the symbol TJX. However. They should be US based so the customer service UNDERSTANDS the concerns! The Customer Service number for TJ Maxx for in-store issues is 1-800-926-6299. View Rewards Certificates. I will not shop at your stores.So bye, bye. It was founded in 1987. Can You Return Something From TJ Maxx to Marshalls? If youd like to find out, keep reading! I think the key to healthy oversight is to focus on outcomes, not how people get the outcome. After logging in you can close it and return to this page. Now, A month later, I wish I had never wasted my money. Attaching photos of one such as proof & example. The TJX Rewards Credit Card typically approves applicants with fair credit or better, which means credit scores around 620 or higher. I was at your Fenton location today and there were many angry people wanting to get in the dressing rooms. Rating 2.9 Reviews 61 Write A Review Edit If you ask around at the store, they might tell you if they can help you. TJX Rewards Platinum MasterCard: 1-877-890-3150. Lately it has become a hostile environment for people of color in Garner NC. I needed to call customer service 4 times since they outsource to India it seems they simply are more robotic giving a scripted answer which is not a resolution to my issue. The clerk I went to checked with a manager and I was told since it was used, it could not be returned. Are you confused to get the exact information you need on the web? We will always try to answer your questions over the phone. You can also call 1-877-890-3150 for the TJX Rewards Platinum Mastercard. I should not have to deal with this. Thanks for downloading the T.J.Maxx App. When I asked again she said she didnt have a trash can behind the counter. If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. I stopped shopping there because you can now go to Macys stores and catch a sale to get better merchandise. Teach them to be polite, to ALL of your customers. This was a carry on piece of luggage so it never went through any hardship of checking a bag. Consumers satisfied with TJ Maxx most frequently mention great prices, name brand and good quality.TJ Maxx ranks 9th among Department Store sites. We were told this is a corporate decision. If you linked your card, you can view your Rewards Certificates balance within the TJX Rewards Section under My Account. Learn about The TJX Companies, Inc. Retirement Plan, including a description from the employer, and comments and ratings provided anonymously by current and former The TJX Companies, Inc. employees. I was told that since my name wasn't associated w the card (there was no name attached to it at all) that I couldn't use it. "Im not gonna stand for this" I have shopped at TJ Maxx stores for many years & this is the first time I encountered such a terrible experience. Am not sure if I trust this chain anymore & can recommend to anyone. Lucas Luggage bought from TJMAXX on February 8, 2023, Reimbursement required for non-existent product. Using the card wisely can help establish credit history and prevent the likelihood of having to pay an astronomical final price. I loved the purse, it was gorgeous. Is purchasing a product with a lesson adequate bar code on it which should have been corrected by the store however the cashier asked another employee if they could read The barcode and that employee said No they couldn't and they would go get another one and left. Style is never in short supply at our more than 1,000 TJ Maxx stores. To my utmost surprise, when gift Share your photos and videos with others to prove the truth of your words. I will be taking that purse back to the store and if I dont get refunded for this item, which I still have my receipt, I will take my business elsewhere and I will be sure to tell everyone I know to go elsewhere. QuerySprout is a team of dedicated consumer advocates that aims to help customers find answers to their service, product, and brand-specific questions. So, if you return something from TJ Maxx, you have to pay the return/refund fee for HomeGoods or Sierra Trading Post. "We can confirm . If you arent instantly approved, youll be notified of Synchrony Banks decision approx. They are normally not great. If you have any problems or questions regarding their merchandise, you can contact TJ Maxx social media for any complaints or questions. I wrote about how bad your customer service is at the Holiday Dr. location in New Orleans and it did not post. No Experience Required" Then Sign Up NOW To Learn All About Selling into Retail Chains By Clicking Here! At the end of fiscal 2022, the Company had nearly 4,700 stores across nine countries and three continents, and five distinctive branded e-commerce sites. Learn more here. Only recently have I become acquainted with this particular store and find it exceptionally clean (a far cry from other department stores in Stockton.) Can anyone help me with the corporate office contact numbers of Tj maxx in uk. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. Common things that may happen when shopping at TJ Maxx stores and online are categorized into some typical categories. Link Your Card or learn more: Digital Rewards . https://www.retailmba.com.
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