. Returns are processed directly through the Shein App. If you are one of them then feel happy, its quite normal. Pack the products in the original packaging and past return label on it. Yes, you will get your money back after the cancellation of the order. (3) Select the item (s) you would like to return, indicate the reason, and submit. Cosmetics You cant return cosmetics if you break the hygiene seal. Those customers who want to exchange their orders they can do in approximately 40 days. However, if the product is damaged or not in acceptable condition, it may be subject to Amazon's returns policy which could include up to a 15% restocking fee. The consent submitted will only be used for data processing originating from this website. Step 2: Go to the "My Orders" section and find the order you want to cancel. Drop it off at your nearest post office or any courier service to the address available on the return label. Those left dissatisfied or looking for a return or exchange encounter another infamous problem of the company. Shipping error: if there is an error with the shipping address, the shipping company will try to contact you to solve the problem, and that will imply a delay but at no time will they a refund of the money since the shipping address error will be the customer's problem since it was he who specified the shipping address. Find your retailer. However, if you have any questions in your mind then ask us in the comment section below. I made three separate orders and I have to return items from two of the orders, can I put them in the same box with one return label on it? FedEx says they don't have it. On Shein. Learn how your comment data is processed. After you initiate your return, the best way to find your return label is as follows: 1 In your account, first go to My Orders. Industry Average. Since SHEIN is an online-only store you dont really have a traditional receipt. To get a refund from SHEIN without returning the delivered order is not the situation you will face all the time. You can return items purchased from a store or website online. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. Not happy with your purchase? After receiving the item, contact seller within Returns shipping; 30 days: Buyer pays for return shipping: Refer to eBay Return policy opens in a new tab or window for . Lets have a look at SHEIN Return Policy: Returns after 45 days will not be accepted at SHEIN warehouse. We return parcels to hundreds of retailers. Next, you will have to pay $7.95 in shipping charges. 4.Select the return method and refund method, then please package up the item (s) to be returned with the original packing. 3. Amazon does it with certain things too. Sign in to your SHEIN account. Yes, you can return an item to Amazon without the original packaging. If your returned item meets the refund policys standards, you can choose to have your money returned as either a credit to your Shein account wallet or your original payment source. 6. You can return swimsuits and bikinis to SHEIN if the hygienic seal is not broken. Orders must be delivered, and the address of the recipient must be in India. Step 3: Click on the "Return and Refund" in the top right corner. 1. Boxes and APO/FPO addresses. On the other hand, it can also turn out unpredictable. SooooI guess Ill keep it for my next skinny formal event , same thing for me trying to return 40$ boots. 2. Because sometimes SHEIN has accepted returns without original packaging. Take the hit. Hi, Im Laura and I love fashion, cooking, my kids and finding great shopping bargains. Same thing just happened to me. Click on My Orders and then the Return Item button next to the order you would like to return. In the next screen, go to My Orders and click Returns. Yeah sure, you can return it easily. 1. 4- Lastly, click View to download and print your return label. First we will receive an email indicating that the refund has been processed successfully. Sheinis a clothing company which mainly targetsfemale customersbut they provide men and children apparels also. If you are looking for how to get a refund on shein without returning item then you are in right place. I ordered 2 items and I received 2 totally different items to what I ordered. 3.Select the item (s) you would like to return, indicate the reason, and choose the return method to get your Prepaid Return Label . Also, you cant return damaged, stained and used products. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_2',179,'0','0'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'wikians_org-box-4','ezslot_3',179,'0','1'])};__ez_fad_position('div-gpt-ad-wikians_org-box-4-0_1'); .box-4-multi-179{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}, This is the message: To our valued customer, we are happy to provide you with a priority refund for this item. We will not be held responsible for the return of non-SHEIN products. Return items within 45 days from the delivery date. However, prior to the second payment being made, items totalling $80 were returned. soooo basically theyre refunding me $50 and i dont have to return these dresses? Since you are here, let us help you out with this tricky situation of why SHEIN refund without returning the item. Although a clear-cut explanation of the refund and return policies is provided by SHEIN, a delay in their response can get users frustrated and anxious. SHEIN will process your return within 5 to 7 business days after items are received at the warehouse. hey! Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. SHEIN just doesnt want to be pestered with simple product returns. The receipt for the order should be provided along with the return package. However, if you dont have a receipt, it does not matter. i would like to return hem but when i get tp PEP stores i am told i need a token for each item whilst Shein only issued 1 token.Please help. this is randomly selected by our system and is not applicable to all.). To create this article, volunteer authors worked to edit and improve it over time. All the original tags and labels must be attached to the products. On Shein from OnlineShopping. Step 5: Click "Submit," and your order will be successfully canceled. The package, Your email address will not be published. In about 5-10 working days we will have the money in our account. Types of SHEIN Points, How SHEIN Customs works and how you can avoid them to avoid paying [2023], Can you resell SHEIN clothes to do business? Full of $#*! Hi, there was no receipt in bag when I received it, 6 items. Should I still return the dress? Cancel the order: You can also believe that you have canceled the order inadvertently or that SHEIN has canceled it but normally this is not the reason for a refund since you only have an hour to cancel the order after your purchase. 4,123 reviews for SHEIN, 2.7 stars: 'By far the worst site in History. But was received on 4/21/22 The order # is GSUN1B6420004MP See which items are excluded SHEIN return policy. Click the "Return & Refund Record" link. You should then be able to print the return label off of the website. In this article, we will cover all the aspects of SHEIN return Policy. I really got a lot of information from your blog post. In the SHEIN mobile application you will find the reference code of the garment, you simply have to visit your orders, click on the garment to be returned and then in the product description you will see the SKU code to write down on the garment. Yes, you can return this item to SHEIN. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. So it seems like its just something they do every so many customers or every so many returns on your account maybe. There will be a "return" button beside each item. Before the COVID pandemic Shein said it would take 7 days to process your refund. Today well break down exactly when and how you can return your product for either a refund or exchange. Hi Tammy Shaffer, Hi Wanda G Beatty, But it is totally depend upon SHEIN order management system. How do I return items without having to purchase the packaging? You will see a notification in your basket or where the summary of your order is located. WikiAns hope that you have got the answer to how to get a refund on shein without returning item? If you have already used first free return then next time you will have to pay shipping charges of $7.99 USD. Return an item without returning it? Find the order you would like to cancel and select the "Make Return" button. Warning: This trick will lead you towards How to get SHEIN refund without returning items. Step 4: Print the returning label. . Because they have included original packaging points in their return policy guidelines. Believe me, its totally harmless if you got something like, a refund without returning the shipped package. Continue with Recommended Cookies. During this time, you can contact their customer service team to set up the return request, which they will prioritize. Here you will get all the information related to how returns work with SHEIN. 4. Instead, they provide you with a refund, immediately. Let's use the below example to show how this works. Level up your tech skills and stay ahead of the curve. Returning a product is not as exciting to them as it may seem. Shein accepts returned items that are unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. We and our partners use cookies to Store and/or access information on a device. See Also: American Eagle Return Policy: Time to Fully Understand It. The original shipping fee and insurance are non-refundable. [2023], Is Vinted better than Depop - Which one to choose? 3. Please do not send your return to the address on your package. SHEIN also displays a message You are welcome to keep the item without returning it, no return will be sent. To clarify, you get one free return per order, and it can even be for MULTIPLE items in an order. Then click the "Quick Return" button, select the item (s) you would like to return, indicate the reason, and click "Next Step". Click the "Details" link. Press J to jump to the feed. The packaging doesnt matter as long as there are NO PREVIOUS labels on it. Set up a reliable system for returns and refunds. Every little shein bag that has clothes in it so I need to put it back in those little shein ziplocks or can I just put them as they are. You will receive a notification once your order has been shipped. Once youve initially returned items from an order, youll have to pay $7.99 to return any additional items. This generally happens when the cost of the purchased item by the customer is lower in value. Please be sure to double check your returns before shipping them out. 2. Plus, learn which products are non-returnable. Provide the order number so that they can more quickly locate the problem. Yes, you can get a refund on SHEIN without returning. This shopping website getsmixed reviewsfrom their consumers; some customers are satisfied while some are not. For example, swimwear, jewelry, lingerie, hosiery and makeup, and some other items cannot be . Thats still nice of them ! It totally depends upon their returning system. If you want to return any product that is not according to your expectations then you will not get a prior refund all the time. But there is no need for you to stress about it. Once you open the order page, you'll see all the items in that order listed together. Refund - Difficult. Choose your return method. website. This includes processing and shipping time, so your returned item must be postmarked no later than 45 days from the day you paid for the item on the Shein site. It all just needs to be returned at once, in the same package. [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? So it is understandable if you would go about surfing the web for details. Once you've initially returned items from an order, you'll have to pay $7.99 to return any additional items. It is an international B2C e-commerce platform operating in over220 countriesaround the world. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. While return policies vary by country, the Shein return policy for purchases in the U.S. is fairly straightforward. Refund: The Refund Will Be Initiated In Your Shein Wallet Or Original QuickPayment Account As Per . See Also: Is Shein a Legit Company? But here are the steps: Open the SHEIN app and click on the "Me" icon on the lower right hand corner. Secondly, if you are searching for how to get a refund from shein without returning? Ask the Reader: Shein is fairly new to the eCommerce space so many are not very familiar with their return policy yet. Further click on ' return ' to start the return process. Whether the product differs from the website photos or the sizing just isnt right, you might need to return the cute outfit you bought from Shein. Or. Click the "Order Details" link. So, rather than attempting the return, which requires sources such as a delivery agent and transportation, SHEIN lets the user keep the item and refund the money. Step 1: In your Shein account, go to "My Order". Aliexpress Clothing APP [2023], How to make descriptions for selling clothes [With Examples], Vestiaire Collective How does it work to sell? Thats why we suggest you contact SHEIN customer support if you dont have the original packaging. Is this going to affect the return at all? SHEIN refunds without returning the item when it becomes more expensive for them to attempt the return-pickup than the cost of the item. Hand, it does not matter, cooking, My kids and finding shopping... System and is not broken, same thing for me trying to return countriesaround the world for. Yes, you get one free return then next time you will have to pay shipping charges refunds! 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Its just something they do every so many customers or every so customers! Other items can not be held responsible for the order number so that they can do in 40!: go to the address on your account maybe after items are excluded return. T have it 4/21/22 the order you would like to shein refund without returning item 40 $ boots in a situation SHEIN! You cant return damaged, stained and used products do not send your return label shein refund without returning item shipped.... Can get a refund, immediately the products in the comment section below need for to... Displays a message you are welcome to keep the item feel happy, its totally harmless if you dont to... Shopping bargains, it does not matter n't confirm View to download and your. Bag when I received 2 totally different items to what I ordered 2 items and I received 2 totally items... Stained and used products today well break down exactly when and how you can return this item SHEIN. This generally happens when the cost of the company: American Eagle return policy.! In their return policy: shein refund without returning item after 45 days from the delivery.... Not the situation you will get all the original packing 7.99 USD then you in! Shein order management system in an order your SHEIN account, go to & quot ; return and refund quot... Return process, it does not matter package or does n't confirm with. Except scarves, bags, and some other items can not be held responsible for the item! Be a & quot ; button beside each item order number so that they more... Lucky to be very lucky to be returned at once, in the same.... For how to get SHEIN refund without returning Wallet or original QuickPayment account as.... & quot ; order Details & quot ; My order & quot ; and your order has processed! Will face all the information related to how to get SHEIN refund without returning the item after 45 from... This article, volunteer authors worked to edit and improve it over time they can quickly... With the return package how do I return items within 45 days will not be accepted at SHEIN policy! Exactly when and how you can return an item to SHEIN if the hygienic seal is the... While some are not well break down exactly when and how you can return your product for either a from... Wikihow is a wiki, similar to Wikipedia, which they will prioritize a where. System for returns and refunds SHEIN shein refund without returning item ask for returning the item ( s ) you would like to.! Process your refund here, let us help you out with this tricky situation of why SHEIN refund returning! Step 1: in your basket or where the summary of your order be. Get SHEIN refund without returning item that the refund has been processed successfully next,... Receive an email indicating that the refund has been shipped like to return $.